What Our Customers Are Saying
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Nicholas Marian, Miami Shores, FL
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Great customer service and very know legible staff, they knew what I was looking for and helped me make ano informed purchase on all my parts.....would definatly recommend them to all my friends
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Javier Amador, hialeah, FL
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"Great Service, Friendly Staff!"
Mandy , Sussex, WI -
"I WAS TREATED LIKE FAMILY AND NOT LIKE A CUSTOMER... THANKS LOYAL CUSTOMER"
Michael , MIAMI, FL -
"I purchased my boat and accessories from Jet Ski of Miami and Fisherman's Boat Group. Let me tell you, there is no dealer like this in the country let alone the area. I have bought several boats and my experience here has been stellar and no other dealer compares. Thank You Moises. Moises, was a wonerful salesman, who not only helped me with the purchase and the delivery but assisted me in learning how to use the boat which was much more complex and advanced than anything that I have owned before. Crystal "
Crystal Jewell , Miami, FL -
Claude
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jorje
jorje -
"GOOD MORNING,I WENT TO THE PARTS DEPT AFTER MAKING A PHONE CALL AND (LUIS E. BATTISTINI) TOLD ME IN ONE WORD WHAT EVER I NEED FOR MY SEADOO WE HAVE OR HE CAN GET IT,THAT WAS ENOUGH TO ME ,AFTER VISITING YOUR FACILITY I KNEW THAT I WAS NOT WRONG BY MAKING MY CHOICE, THANK YOU IAM LOKKING FOWARD TO MAKE MORE PURCHASES. RICARDO MARQUEZ"
RICARDO , MIAMI, FL -
"My boyfriend and I have always come to Jetski of Miami for all our Jetski needs. Everytime we go to service a part or buy a part or accesory for our Kawasaki, we have always had great service. Our go to guy is Alex, he always knows exactly what we need and is very timely in obtaining what we need and if he isn't able to get it so quickly he advises us right away. You have no idea how important that is! So thank you Alex! and Thank you Jetski of Miami! "
Leilani , Miami, FL -
"SOMEONE SPEAK SPANISH? please if can help me I'm po rque interezado in you want to buy genuine Yamaha parts to import to my country anyone can tell me if you can sell me please and someone who treats me if it can please someone who speaks Spanish thanks "
Anonymous , costa rica, FL -
"Thanks Juan and George for the service while fixing my SeaDoo boat from the pricing to the delivery.... Super happy"
Roland , Miami Beach, FL -
"Thanks Juan and George for the service while fixing my SeaDoo boat from the pricing to the delivery.... Super happy"
Roland , Miami Beach, FL -
"The service team, especially Fred, Ozzie and Kenson couldn't be more supportive, helpful and professional ... all that in the nicest way. My boat is in good hands. Only the best experiences every time I call for help. Thank you guys! You make all less complicated."
Joey , Bal Harbour, FL -
"I had a problem with an old ski of mine and I live abroad where there isn't any real help and knowledge. I called Jet ski of Miami and said I had a problem and I was more than happy to pay online for any advice they could give. they refused payment and spent 15 minutes going through the problem and solved the issue I had. Don't get that sort of service these days without heavy payment in return. So thanks guys. Sorry I didnt catch the guys name I spoke to. (Saturday around 3.30pm)"
DEAN Georgetown -
"Miguel was very Helpful and knowledgeable about what i needed he was the reason i baught from you guys!!"
Gabriel , miami, FL -
"I purchased a 32ft boston whaler and Kim Bradley was the sales person. Kim did an outstanding job, always looking after my best interests and following up on questions. He was a pleasure to deal with and I look forward to working with him in the future. I would also like to mention Ozzie Fernandez in the service department. I wanted quite a few modifications done to the boat before recieving it and he was able to see that all of them were done and done well. I would recomend them both to anyone"
Donald , miami, FL -
"i recently re-rigged my montauk w/ a 115 e-tec. after some initial problems fred stepped in to make things right and gary rwas totally awesome how he resolved the problem. they turned a tiger into a pussycat and i can't praise them enough!"
peter , miami, FL -
"i've got about 30hrs on my new 115 e-tec now and i am totally amazed at the job Paul, Fred and Gary did for me. thanx again you guys!"
pete , miami, FL -
"Bob Evans & Rolando Soto hands down gives the best customer support in the industry! I've called Bob broke down in the middle of the Caribbean Sea on a Saturday afternoon and he walked me through a repair. Rolando's knowledge of parts keeps my Boston Whaler 320 running in great condition. If your not calling these guys for service and parts then your not getting the best the industry offers."
Jack , Christiansted, VI -
"My gratitude goes to Fred, Kenzo, Ozzy and Bob, who always treat me in the best way. They are supportive, professional and try their best in the shortest possible time. My boat is in good and knowledgable hands."
joey , bal harbour, FL -
"excellent service and excellent people!"
guillermo , miami, FL -
Anonymous , maimi, FL
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"I allways have good experience with the services that you provide, Paul, Pacheco, Richard, Bob in service and Castellon in parts. All the staf take care when you really need. This is my one stop place."
Jose M , Miami, FL -
"hace como cuatro meses lleve al barco mio que tenia problemas y no me queria arrancar. Ese fin de semana yo estaba en Miami y tenia planiando ir a pescar. Me recomendaron llevar al barco a JetSkiofMaimi y hable con un tal Osmany Fernandez. Consulte con el y me dijo que el trabajo demorava pero que el hiba intentar de ser todo posible para tenerlo listo lo mas antes posible. Al final de todo, Osmany cumplio con su palabra y logramos poder salir a pescar ese fin de semana sin problemas. Le recomendo el departamento de servico a todos porque saben lo que estan haciendo."
Jovani , port saint lucie, FL -
"I would like to thank Ozzy Fernandez in helping me with my Yamaha outboard. He made sure that all the work was done properly and in a timely manner. I would highly recommend him and his staff to all boaters."
Pedro , Miami, FL -
"Special Thanks to Ozzie Fernandez for helping me on my 2006 sea swirl with my 115hp yamaha 4 stroke engine. i was having issues with my engine not running properly took it to the service department and was done and running in perfect conditions in less than a week. thank you jet ski of miami and ozzie for all your help. Rolando Suengas"
Rolando -
"Muchas gracias a Osmanni de el departamento de servicio en arreglandome el donzi mio. Esta en perfecta condiciones y estoy muy feliz en el servicio."
Vladamir Miami -
"Bob Evans kicks ass, very helpful on the phone and even better in person. "
Anonymous -
"I had my 29 Century in for service which is a tender to "My Touch" and let me tell you Ozzie did a great job on making sure everything was done and in a timely manner. Thank you Oz for all your help. I recommend the service department to everyone. Cheers!"
Adam , Miami, FL -
"Today I called to ask which propeller I should use on my Boston Whaler due to the fact that it is an older boat and motor, I spoke to Ozzy and he was able to get me the number to Boston Whaler to help me out with this issue. Thanks Ozzy for all your help buddy. Merry Christmas!"
Ray , Miami, FL -
"In August I had my whaler in for bulletins from mercury. I was surprised on how quick and clean I got my boat back. Thank you ozzie and the whole service department for a job well done."
Daniel , Dinner Key, FL -
"Two thumbs up for Ozzie in the service department. Very informative, exceeded customer service expectations. Definitely coming back."
Brad , Miami, FL -
"I was skeptical to bring my Intrepid 32 with twin Mercury/Verados 300's for service at JetSki Miami until I spoke with Ozzie who was polite,service oriented and knowledgeable. The service was exceptional and quick.Thank you, Ozzie & the Service Team for a job welldone!"
Jose , Miami, FL -
"El tipo este Osmani es una bestia! Le hice varias preguntas aserca del mantenimiento y el tipo me dijo basicamente todo lo que dice en el libro del motor. Lo habia llamado a el primero porque el librito lo habia perdido. Gracias por el tremendo servicio y les deso todo lo mejor que un ano nuevo les puda traer!"
Roberto , Miami, FL -
"I was at JetskiofMiami with my brother in law getting service done on his boat when I had a few questions of my own. I myself was in the market for purchasing an older 1987 Chriscraft 22 centerconsole and was discussing it with My brother in law and Ozzy the service guy taking care of our issue. The guy is young but definitely knows his stuff. i asked him several questions comparing older Makos to the Chriscraft and he knew his stuff. Keep up the good work Ozzy and thanks for helping make the right decision! You guys ROCK!!!"
Donald , Miami, FL -
"I was looking into purchasing a boat and had a few questions. I spoke with a gentlemen by the name of Ozzy who was very resourseful in answering my questions. The motor is a 200HP 2001 Evinrude Fitch motor. His expertise in his field definitely shows and is a valuable asset to your company! keep up the great work with great people!!!"
Tony , Miami, FL -
"Dealing with Jet Ski of Miami to Service my Yamaha AR 230 is ALWAYS a terrific experience. Juan and Ozzie in particular are wonderful at communicating progress with the customer. The are beyond accommodating and everything is always as planned. If any unexpected issues arise, they go far out of their way to rectify and continuously keep me happy. THANK YOU!!"
Randall , Miami Beach, FL -
"Dealing with Jet Ski of Miami to Service my Yamaha AR 230 is ALWAYS a terrific experience. Juan and Ozzie in particular are wonderful at communicating progress with the customer. The are beyond accommodating and everything is always as planned. If any unexpected issues arise, they go far out of their way to rectify and continuously keep me happy. THANK YOU!!"
Randall , Miami Beach, FL -
"I have bought a Boston Whaler and had some issues with it, with the help of the service Department, specially Ozzie Fernandez, who have done a great job resolving them, I also want to say that without the helping Hand of Capt. Gary it would not be possible, he is very well capable of doing his job, the best I know. Thank you very much both of you, really nice to work with you guys! Best Regards Gerardo Colmenares "
Gerardo , Miami, FL -
"I thought I had a problem with a repair that had just been done to my boat. Ozzy personally came to my home on a Sunday morning because he knew I had planned to go out fishing on the boat the next day. It turned out that their was no problem with the repair he pointed out my mistake and I was out fishing the next day .It's good to know ther really is still excellent customer service out their. I was just lucky enough to walk right into it at Jetski of Miami. I have never experienced the attention I was given when I called about my concern. They are all good people. "
Carlos , Hialeah, FL
I never thought about purchasing a Boston Whaler. Then I saw one at the FLL boat show. The layout of the 270 Dauntless sold me, sold itself. Jacquie Buchanan was spectacular as the salesperson. Javier is magic, a wealth of knowledge and skill at the service end. The whole team rocked. I looked and sea trialed many top tier boats and non matched the layout, customer service and finish of a Boston Whaler. This was pretty good huh, I should write the commercial: but it's all true. Ground schooled today. On point. Thank you team. The transition, I traded my previous boat, was seamless and equally painless. Looking forward to Friday (When I get the boat).....